FAQ

Straight answers.

Don't see yours? Email hello@shopkowboj.com.

The product

Two ingredients — grass-fed beef tallow and pure beeswax. No petroleum, no parabens, no synthetic fragrance, no artificial flavor. Most balms have 10+ ingredients. Ours has two, and we pour every tube by hand.
No. Rendered tallow is essentially neutral, and unbleached beeswax carries only the faintest whisper of the hive. Most people describe the scent as 'barely there.'
No — the tallow is from grass-fed cattle, and the beeswax is from bees. We chose these ingredients because they mirror the oils our own skin produces better than any plant-based alternative we tried.
With daily use, most customers report 4–6 weeks per tube.

Shipping & returns

New Jersey. We use recyclable packaging — paper mailers and recyclable filler only.
2–5 business days in the U.S. via USPS. International 7–14 days.
If you don't love it within 30 days, send it back for a full refund. Even if you used most of the tube.

The story

A small crew that got tired of reading labels. Read the full story on our Our Story page.
Yes — reach out at hello@shopkowboj.com with your shop name and we'll send our wholesale deck.